Statement for New Road Guest House
We are in a
Victorian grade 2 listed building which is located at the top of a steep
hill. Whilst we have inherited some beautiful architectural details, the
location and structure of the building do present some physical barriers to
If you do have any
special needs please contact us before making a reservation so that we can
try to meet your requirements as best we can.
located on a main road with easy access by car.
nearest bus stop is in the town centre, 200yds away.
shop is 100yds away.
railway station is 2 minutes by car, 5 minutes on foot.
many local taxi firms and we are happy to pre-book taxis for you.
website has a where to find us map.
We do not
accept pets, we have a dog ourselves but he is not allowed in the bedrooms.
print menus are available on request.
We have a
contact us via phone or email (details below).
On arrival at the
front of the hotel
of the hotel is on the town's one-way system. Dropping off points near
the front door can sometimes be a problem to find. To reach the main front
door there are a set of 2 stone steps to ascend. There is a doorbell by the
front door. The front door is not automated.
On arrival via the
rear of the hotel
the rear of the Guest House and to our private car park is via St Paul's
Street. We provide enough car parking space for one medium sized car per
guest room. The car park is level and has a tarmac surface. At night sensor
lights are in operation which will cover the car park and the path to the
back door. The back door is reached via a paved path approximately 25 metres
long which passes through our back garden. (During the warmer months we
provide garden furniture for guests who wish to sit outside).
Access to the house
from the car park is either by 7 steps
handrail on the left hand side
to the Patio doors or up a gentle slope to two steps by the front door.
door is not automated.
We offer assistance
Please note that guests may have to wait for assistance with particularly
heavy items as not all members of staff can safely manage heavy lifting
Reception and Public
Areas - General
is located on the ground floor and is accessible on the flat once inside the
house. There is a bell to summon attention and a chair is located
near the reception desk.
Reception is all on
one level leading to our only ground floor bedroom.
reception area is well lit.
All rooms including
public areas have central heating.
Our corridors are well
lit and carpeted or tiled.
There is a door from
reception to the Dining Room.
throughout. There are chairs without arms.
Table clearance height
62cm and width 54cm.
The Dining Room is
Menus are provided in
large print on request.
Well lit and airy.
We have 10 bedrooms set
on 2 floors. All are fully carpeted and central heated. Most of our
bedrooms, in both the Main House and the Coach house are on the first floor
with steps between floors, making them unsuitable for wheelchair users.
We have one ground floor en-suite bedroom in the House and three with shared
facilities in the Coach House. All rooms vary in size and style and we
will always try to match rooms to guest requirements.
We do not have a lift
All rooms have remote
control TVs & cordless kettles.
Mobile phone coverage
is generally good and improving but depends upon which company is used.
Chairs with arms are
provided in some rooms.
We do not have any
There is a small step
to get into some shower cubicles.
The fire alarm is
width is 130cm and door widths are 90cm.
We do not have adapted
bathrooms or grab rails
Grounds and Gardens
We have a large rear
garden with benches, tables and chairs for the use of guests.
We have a patio with
movable chairs and tables.
There are 2 steps down
to the patio from the Dining Room.
There are 5 steps down
from the Patio onto the grassed area where there is a water feature within
a raised fishpond.
We are entirely
We welcome assistance
dogs by prior arrangement.
The hotel has no
literature in braille.
We are happy to keep
medication refrigerated for you.
WiFi access is
Please read the fire
instruction notice in your room ( If you have any hearing impairments
please advise on arrival)
A full Fire System is
All fire exits are
Fire extinguishers are
distributed around the house and clearly marked.
The bells will ring
continuously if evacuation is needed.
If you require
assistance for evacuating please notify us on arrival.
Hours of operation: 7am-10.30pm
7 days a week
Address: New Road Guest
House, New Road, CHIPPENHAM, Wiltshire SN15 1HP
Telephone: 01249 657259
We welcome your feedback
to help us continuously improve.
If you have any comments
please phone 01249 657259